Ordering & Customization
Can I customize name and number on the jersey?
Yes! All of our jerseys are fully customizable.
You can add your own name, number, and select your preferred size before checkout.
Can I change my customization after placing an order?
Once an order is submitted, customization details cannot be changed as production begins shortly after checkout.
Please double-check all customization information before placing your order.
Do you support custom jerseys for all sports?
Yes. We offer custom jerseys across multiple sports, including football, baseball, basketball, soccer, hockey, and more.
Do I need to double-check customization details before checkout?
Yes. Please carefully review all customization details before placing your order, as production begins shortly after checkout.
Production & Shipping
How long does production take?
All jerseys are custom-made.
Production usually takes 2–7 business days before shipment.
How long does shipping take?
1️⃣ Free Shipping – $0
• Order processing time: 1–5 business days
• Delivery time: approximately 20–25 business days
2️⃣ Express Shipping – $9.99
• Order processing time: 1–5 business days
• Delivery time: approximately 15–20 business days
How can I track my order?
Once your order has been shipped, we will send you a tracking number via email.
You can use the tracking number to follow your package in real time.
Do you ship internationally?
Yes. We ship worldwide and deliver to most countries.
Is shipping free?
We offer free shipping to selected regions. Shipping costs and options will be shown at checkout.
Will my order be delayed during peak seasons or holidays?
During peak seasons or holidays, processing and delivery times may be slightly longer.
Payment & Taxes
What payment methods do you accept?
We accept multiple secure payment methods, including credit cards (Visa, MasterCard), as well as other online payment solutions.
Will I be charged sales tax?
Sales tax may be applied depending on your state and local regulations.
Any applicable taxes will be calculated and displayed at checkout.
Will I need to pay customs duties or import taxes?
Customs duties or import taxes may apply depending on your country’s regulations. These fees are the responsibility of the customer.
Returns & Issues
Can I return or exchange a customized jersey?
Because all jerseys are custom-made, we do not accept returns or exchanges for customization errors made by the customer.
However, if your order arrives damaged or incorrect, please contact us and we will make it right.
What if my order arrives damaged or incorrect?
If you receive a damaged or incorrect item, please contact us within 7 days of delivery.
We will review the issue and offer a replacement or solution.
What if my package is lost or delayed?
If your package is significantly delayed or appears lost, please contact us and we will assist you in investigating the issue.
How long does the refund or replacement process take?
Once an issue is confirmed, refunds or replacements are typically processed within 5–7 business days.
Account & Orders
Do I need an account to place an order?
No account is required to place an order.
However, creating an account allows you to track orders and manage your information more easily.
How can I track my order?
Once your order ships, you will receive a tracking number via email.
Please allow 24–48 hours for tracking updates to appear.
Product & Quality
What materials are used for your jerseys?
Our jerseys are made from lightweight, breathable, and durable fabrics designed for comfort and long-lasting wear.
Will the print fade after washing?
We use high-quality printing techniques to ensure durability.
For best results, we recommend washing inside out with cold water and air drying.
How should I wash my jersey?
For best results, wash inside out with cold water and air dry. Avoid high heat to preserve print quality.
What if the size doesn’t fit?
Please refer to our size chart before ordering. As items are custom-made, we recommend carefully selecting your size.
Your Satisfaction Is Our Priority
If you can’t find the answer to your question, feel free to contact us.
We support customers worldwide and aim to respond within 24 hours.
