Shipping policy
Delivery Policy
At Custom Jersey Now Shop, we’re committed to a smooth shopping experience with fast, reliable delivery. Please review the details below to understand our timelines and conditions.
1. Order Processing Time
- All orders are processed within 1–3 business days after payment confirmation.
- Weekends and public holidays are not included in processing times.
2. Delivery Times
- United States: Estimated delivery within 15–20 business days after dispatch.
- Delivery times may vary slightly depending on location and carrier performance.
3. Shipping Methods
- Free standard shipping on all U.S. orders — no minimum purchase required.
- A tracking number will be provided once your order has shipped.
4. Delivery Delays
- While we aim to meet the timelines above, delays outside our control (such as weather conditions, carrier issues, or peak seasons) may occur.
- In the event of an unusual delay, we will contact you with updates.
5. Shipping Address
- Please ensure the shipping address provided is complete and accurate. We are not responsible for delays or losses caused by incorrect or incomplete addresses.
- If an order is returned due to an incorrect address, reshipping fees may apply.
6. Damaged or Lost Products
- If your order arrives damaged, please contact us immediately with photos of the package and products.
- If your order appears lost, we will open an investigation with the carrier and keep you informed throughout the process.
7. Delivery Zones
- We currently ship within the United States.
- Free standard shipping is available on all U.S. orders.
- If you are located outside the United States and are interested in a bulk or special order, please contact us before placing your order.
8. Contact for Assistance
For questions about shipping, delivery, or your order, please email us at support@customjerseynow.com.
We’re proud to offer fast production, free U.S. delivery, and reliable customer support on every order.